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Support

Last updated: July 11, 2026

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Bu sayfanın Türkçesi: cabinapp.co/destek

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Frequently Asked Questions

What is CabinApp?
CabinApp is a digital fitting room: paste the link of a product you like and see the garment on your own photo. You visually preview how it looks on you before deciding to buy.
How many free try-ons do I get?
Your first 5 try-ons are free, no card required. After that you can subscribe to Cabin Premium monthly for unlimited try-ons under fair use.
What is "Döndürerek Gör" (Rotate View)?
It generates side and back views from your try-on result; you swipe through three frames — Front · Side · Back. Free accounts get 2 uses; Premium includes 30 per month. For best results add front, side and back poses to your profile.
Is the size suggestion a guarantee?
No — the size suggestion is a decision aid, not a guarantee. It combines the seller's size chart with your measurements (height–weight or chest/waist/hip); accuracy varies by product and seller data.
Are my photos safe?
Your photos stay private; they are never used in public galleries and remain in your account only. You can download your data or permanently delete your account in-app at any time. Details: Privacy Policy.
What are credits? Do try-ons consume credits?
No. Credits are fully separate from the subscription and are spent only on Cabin Studio productions (1 image = 10 credits, 1 video = 100 credits). Credits never expire; failed productions are refunded automatically. Fitting-room try-ons come from your free allowance or subscription.
What is Cabin Studio?
A professional photo studio for sellers and creators: build an AI model or upload your own model photo, lock the product, pick the scene and lighting, and produce images and videos. Studio runs on credits, independent from the shopping-side subscription.
How do I cancel my Premium subscription?
Subscriptions are managed through the App Store: on iPhone go to Settings → your name → Subscriptions → CabinApp → Cancel. Cancellation takes effect at the end of the current period.
My purchase doesn't show up / restore fails.
Use the "Restore purchases" button in the app and make sure you're signed in with the Apple ID that made the purchase. If the problem persists, reach us via the form above or by email.
How do I request a refund?
Refunds for in-app purchases are handled by Apple: reportaproblem.apple.com. Full policy: Refund & Cancellation Policy.
The result doesn't look right.
CabinApp is a visual preview tool; results vary with the product image, your photo quality and lighting. A clean product page link and a well-lit, single-person full-body photo improve results significantly.
How do I delete my account?
You can permanently delete your account from the Profile tab in the app. If you no longer have access to the app, follow the data deletion steps (page in Turkish) or email privacy@cabinapp.co.

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